FAQ

A telephone answering service is an outsourced business service that manages incoming calls on behalf of its clients. It then relays the messages via text, email, recording, or live relay. In addition to managing a business’ incoming calls, a telephone answering service can help with many other tasks. Visit the Telephone Answering Service Page to learn more.

An automated answering service is a phone system that interacts with callers through the use of a virtual receptionist. Easily customizable, automated answering services ensure that all your business’ inbound and outbound calls begin with a professional greeting before efficiently routing your customer to the person who can best serve them. Automated answering services make it easy for your customers to reach the right department or employee, even if they are out of the office at the time of the call.

A bilingual virtual receptionist is a remote extension of a business’ staff that handles a variety of customer service-related tasks from call management to appointment setting, to email marketing, and more. With a large population of Spanish speakers living in the United States, savvy businesses often outsource to bilingual answering services to better assist these customers.

Partnering with an answering service company like Answering Service Care is the first step to increasing your revenues dramatically. Understand better how an answering service can improve your ROI.

A small business need leads to grow and compete in the marketplace, and leads can come at any time of the day: that’s why you need a 24/7 answering service. 

The answer in short is Call Solutions Group. Call Solutions Group is a premier call answering service, offering a wide menu of telephone answering services since 1974. As an award winning call answering service, they are in business to help you manage all of your telephone communications needs, and are committed to answering your phone calls with courteous care, efficiency, and professionalism.