Live Telephone Operators

We are no ordinary messaging center, all your calls are answered in your company name by our friendly US Based receptionists and handled with care. Our services are backed by powerful technology and our customized service experience sets us apart from our competitors.

 

If you’re looking for an emergency answering service, a holiday answering service, an after-hours answering service, or a professional telephone answering service for standard business hours, you’ve found the perfect solution. Our Team of professional, caring and versatile operators gives your callers the friendly, professional service they have come to expect from your business— no matter the time of day or the reason they are calling.

 

With operators on staff with over a decade of experience, rest assured that we take our responsibility to serve your business and clientele seriously. Fully staffed with friendly and efficient agents, we ensure each and every caller is treated with importance, respect, attention, and compassion. The Call Solutions Group team can’t wait to give you the best Answering Service experience and take your business to the next level!

Offering digital and secure recorded telephone calls, 24/7 access to recordings— our call recording feature offers exactly what you need: security, efficiency and affordability— simple and convenient!

All answering service operators are trained in helping callers schedule, re-schedule, and cancel appointments in real-time. No more double-booking or missed appointments! We can link your Google calendar or login to your scheduling software remotely!

We craft and and curate custom music and audio to help keep your callers engaged and interested in your company while they’re waiting. Use this valuable time to play music, relay important information or specials!

Use this phone number in advertising in a specific market or for forwarding calls directly to our team for handling calls. A local number builds trust with your clients and is easier to remember.

This is the perfect option to instill a professional image of your business to your customers. This number can be used anywhere— your marketing materials, website & more. All calls will be sent to our professional answering service to be handled on your preferred schedule.

A Smart and Total Communication Solution For Your Business!